An open letter to the Canadian logistics industry

To our partners in logistics,

With the Canada Post strike now underway, MyCourier recognizes the challenges this poses across our logistics supply chain especially as we are gearing up for the holiday season. As a company that is deeply embedded in this sector, we are writing today to encourage unity and collective resilience to ensure our industry, as well as the greater economy we support, remain vibrant now and into the future.

The Impact of the Canada Post Strike

With a key player in the delivery chain temporarily sidelined, businesses and consumers alike will face delays, uncertainty, and disruption during one of the busiest times of the year. Millions of Canadians are being warned to prepare for a difficult holiday shopping season, as our country’s biggest domestic shipper faces this challenge. Beyond that, Canada Post has warned that a national strike of any length will impact service to Canadians well after the strike activity ends, and as processing and delivery may take some time to fully return to normal.

Fixed Capacity Limits Effect on Volume Increases

Removing a carrier option from the overall ecosystem especially as we head into the peak season is doubly precarious in the current norm of fixed carrier capacity. Many of our carrier partners keep overhead low with a fixed capacity model or are already pre-booked for seasonal demand. The overall carrier ecosystem has limited room to absorb the overflow volume that may be required as most of the season’s capacity has already been accounted for. There is increased risk that the combined work slowdown and fixed volume models during a peak period will create a ripple effect that throws the rest of the supply chain off balance.

 Rising to the Challenge

While this situation may seem daunting, it also presents an opportunity for those of us in the final mile delivery sector to step up and fill the service gap. With our local expertise, agile operations, and dedication to on-time deliveries, we are uniquely positioned to Canada Post to help prevent future bottlenecks, our shipping partners to increase their volumes, and consumers who are navigating the uncertainty created by the strike.

The success of MyCourier has always come from a robust logistics sector and our ability to adapt and respond to the evolving needs of our complex industry - leaning on strategic partnerships, being creative and flexible with solutions, and being adaptable with our service model. Working in partnership to provide the services needed during this disruption goes beyond merely filling the service gap, but also contributes to an overall healthy economy where we all need to thrive.

Collaborations and Partnerships

By working together—across companies, teams, and regions—we can help ensure that goods get to where they need to be, despite the disruption. Whether it’s through expanding our routes, optimizing our resources, or finding creative solutions to meet the increased demand, we can be the reliable alternative that shippers and customers are counting on during this critical time.

The nature of final-mile delivery has always been built on the strength of collaboration. From drivers and warehouse staff to customer service teams and logistics coordinators, each of us plays an integral role in delivering goods to customers quickly, efficiently, and safely. Today, as we face an industry-wide challenge, the same spirit of cooperation and mutual support that has sustained us is the strength we can lean into now.

In Conclusion:

While the strike impacts many of our stakeholders—vendors, partners, and customers—it is crucial that we remain united and focused on the bigger picture. This is not just about one organization or one set of employees; this is about the collective well-being of the entire final mile delivery ecosystem. We understand that strikes are born out of deep concerns, whether they be related to fair wages, working conditions, or job security. These are all issues that affect us as an industry, and they deserve thoughtful attention and resolution.

At the same time, we must recognize the broader implications for our industry as a whole. This disruption affects not just one party, but every stakeholder—from shippers to retailers to end consumers. In moments like this, it is essential for us to lean on one another and reaffirm our shared commitment to delivering high-quality service, upholding our standards, and fostering a spirit of empathy and cooperation.

Undoubtedly a challenging moment within our industry, this is also an opportunity for us to demonstrate the power of collaboration. We know that it will take creativity and collaboration to overcome this disruption, but we have no doubt through strategic partnership’s we will not only come through this event successfully, but also future proof the industry to insulate against the economic impacts disruptions and volume surges present.

MyCourier is invested in keeping our industry healthy and are ready to help Canada Post and any shipper to weather this storm.

Reach out or DM if you need a solution in the coming days.

In partnership,

Moatassem, Moatez

CEO, MyCourier Inc.