Delivering
Value
Performance driven by expertly trained people, a tested operations process and a hands-on responsive approach.
Adaptable Capacity Robust Fleet Flexible Workforce Leading Technology Responsive Client Service
Our Fleet
With adaptable and flexible capacity MyCourier has the agility to scale to our client’s needs and fluctuating market demands.
We operate with a range of vehicle options from mini and cargo vans to high roof sprinters, and large cube trucks to offer on demand flexible capacity, state of the art scanning devices and on road GPS systems.
Our Technology
MyCourier provides fast reporting for order requests and parcel tracking with GPS tracking technology that allows for quick course corrections as they arise. Clients can count on fast response times, reduced errors, digital tracking and the ability to independently retrieve data.
Our proprietary DPI (dynamic performance improvement) system daily tracks fleet safety and performance to make sure we are always delivering for our clients.
Our Workforce
Strategically maintaining a workforce of full and part time drivers, allows us to accommodate market fluctuations, peak delivery seasons, and anytime that unexpected surge arises that needs an immediate response.
With seven-day-a-week delivery operations and loading times as early as 5am, partnering with MyCourier ensures you’ll always deliver.
Our Safety Measures
Committed to ensuring a safe, streamlined process from pickup to delivery, we adhere to stringent safety measures, continuously maintained through rigorous policies and procedures. MyCourier maintains and utilizes up-to-date equipment, toolkits and technology and conduct daily vehicle inspections of our entire fleet to ensure optimum road safety.
All employees are trained in workplace safety and drivers are trained in safe driving practices. With robust incident protocols in place we provide accountability to actions and continuously improve workplace safety.
Our Account Service
Every MyCourier client benefits from a dedicated supervisor so when they pick-up the phone, they are confident the person on the other end is someone they know and who knows their business needs.
Dedicated consistent account supervisors
Client specific onboard training
Ontario Ministry of Transportation trained drivers
R&R — reward and recognition certificate program
Inhouse continuous coaching and performance improvement protocols
Ownership and accountability across teams
