Delivering.
A great work experience
Working with MyCourier
Our people are at the heart of what makes MyCourier a best-in-class logistics service.
We encourage our employees to take an ownership approach and train them to problem solve, anticipate needs, and prepare them to be proactive in their work. We offer a Reward and Recognition program and prioritize internal promotions to ensure a positive experience for our employees and our clients.
Our dedication and investment to our teams is reflected in our high employee retention rates. Our clients count on us to provide longstanding trained and dedicated personnel that become an extension of their teams, allowing our employees to benefit from training expertise from the biggest organizations in the logistics industry.
Current Positions
If you are the right fit, you can expect to advance your career with a fun tightly connected fast growing team, where you always have access to senior members and are afforded a high level of trust to succeed in your work.
Welcome to MyCourier!
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Key Responsibilities
Package Delivery: Safely and efficiently deliver packages to customers; homes or businesses within designated timeframes, adhering to all traffic and safety regulations.
Route Navigation: Utilize navigation tools and maps to plan and optimize delivery routes, ensuring timely and efficient delivery of packages.
Customer Interaction: Provide exceptional customer service during deliveries, including greeting customers, directing any concerns or issues with professionalism and courtesy to the right channels.
Package Handling: Handle packages with care, ensuring that they are securely loaded and unloaded from delivery vehicles to prevent damage or loss.
Vehicle Inspection: Perform routine vehicle inspections to ensure the safe and reliable operation of delivery vehicles.
Communication: Maintain clear and open communication with partners, clients, supervisors, and other team members to coordinate delivery activities and address any challenges or issues that may arise.
Adherence to Policies and Procedures: Adhere to MyCourier delivery policies, procedures, and safety guidelines at all times, including proper handling of packages, use of equipment, and compliance with traffic laws.
Requirements
High School Diploma or College Degree
Must be 25+ years of age
Must possess a G-driver’s licence (1 year or more) and a clean driver’s abstract
Valid work status in Canada (Work Permit, PR, Citizenship)
Willing to consent to a background check and a criminal check
Able to operate smartphone and GPS technology without aid
Prior experience in delivery or logistics is preferred but not required
Able to carry 50 lbs (23 kgs), with or without reasonable accommodation
What We Offer
Competitive Wages: $19/hour with opportunities for overtime pay
Rewards & Incentives: Additional incentives and rewards for top achievers
Career Growth: Opportunities for career advancement and professional development
Training: Paid training hours to enhance skills and knowledge
Flexible Scheduling: Opportunities to choose working days during the week
Vacation Pay: Eligible employees will receive vacation pay in accordance with company policy and applicable labour regulations
Free Parking: Enjoy the convenience of free parking at our facilities
About MyCourier
MyCourier is a resourceful and adaptable carrier partner, we help retailers, marketplace vendors, and 3PL’s move goods from distribution centres, to warehouses to front-door delivery with flexible capacity, a fleet of well-maintained vehicles and responsive performance tracking technology. We manage small parcel delivery and big and bulky distribution across Ontario’s Greater Toronto Area and Greater Golden Horseshoe, with expertly trained people on the ground, an established process and a hands-on responsive approach, that everyday drives efficiency and value for our clients.
MyCourier is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know. -
Key Responsibilities
As a Dispatcher, you execute the routing plan, maintain contact with drivers and control asset utilization. You are the key contact for the day's challenges and ready to make changes in response to emergencies, or to driver performance to support the MyCourier premium customer experience.Prepare next day shift by using the MyCourier delivery tracker (DPI Scorecard)
Monitor daily on-time shift attendance and add details to daily tracker
Ensure all drivers clock-in, safe in the station and wearing required gear, report no shows, replace and communicated to supervisor
Ensure vans enter the pre-launch pad on-time and loading occurs at wave time
Assists drivers in loading vans to hit on time dispatch, report any challenges to supervisor
Complete daily tracker, review fleet inspections and send daily communication
Updates the Supervisor on delivery status including any delays that occur.
Check company assets and update them at the end of day
Support the supervisor in creating the weekly schedule
Monitor road conditions, construction zones, and accidents to revise routes as required
Coordinate driver's weekly schedules, and ensures timesheets
Communicate any on-road issues (accidents/problems) directly with supervisor
RequirementsHigh School Diploma or College Degree
Familiarity with operations / logistics platforms
Must be 25+ years of age
Must possess a G-driver’s licence (1 year or more) and a clean driver’s abstract
Valid work status in Canada
Willing to consent to a background check and a criminal check
Able to operate smartphone and GPS technology without aid
Prior experience in delivery or logistics is preferred but not required
Strong communicator
Ability to work in a fast-paced environment
What We OfferCompetitive Wage: $21/hour, eligible employees receive vacation pay
Medical Coverage: Participation in company benefit plan
Rewards & Incentives: Additional incentives and rewards for top achievers
Career Growth: Opportunities for career advancement and professional development
Training: Paid training hours to enhance skills and knowledge
Flexible Scheduling: Opportunities to choose working days during the week
Vacation Pay: Eligible employees will receive vacation pay in accordance with company policy and applicable labour regulations
Free Parking: Enjoy the convenience of free parking at our facilities
About MyCourier
MyCourier is a resourceful and adaptable carrier partner, we help retailers, marketplace vendors, and 3PL’s move goods from distribution centres, to warehouses to front-door delivery with flexible capacity, a fleet of well-maintained vehicles and responsive performance tracking technology. We manage small parcel delivery and big and bulky distribution across Ontario’s Greater Toronto Area and Greater Golden Horseshoe, with expertly trained people on the ground, an established process and a hands-on responsive approach, that everyday drives efficiency and value for our clients.
MyCourier is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.
